IT SUPPORT
Server Support
Multi-vendor support for companies large and small
Reliable server support is non-negotiable. Xcelerate provides support for every leading server manufacturer. Our experts provide proactive remote monitoring, with support for existing servers, and timely hardware expansion and replacement. When you’re ready to upgrade, we’ll help you transition to your next-generation network.
Why choose Xcelerate IT?
- Support for multiple server manufacturers
- Consolidation of multiple contracts
- Proactive hardware monitoring
- Round-the-clock support desk
Xcelerate IT is here to optimise your existing network and help you plan for the next generation.
IT SUPPORT
Proactive server monitoring
Joining the Xcelerate IT network means access to a reliable support ticketing system that means the support arrives when it’s needed. Our experts are always at the end of the line, ready to assess the situation and ensure the right technical support is assigned to fix the issue as soon as possible.
IT SUPPORT
Multi-server capability
Xcelerate IT offers support for all leading server manufacturers. Our technicians will bring their expertise and experience to assess and learn your infrastructure and company goals quickly. We’ll implement proactive monitoring for your existing server setup. If your business needs to change or upgrade, we’ll work with you to develop the strategy, locate the hardware, and run the installation.
TAILORED SUPPORT
The service level that suits you
Our standard service packages are designed to suit every size of business, but we'll always talk to you to make sure you receive exactly the level of support you need.
More from Xcelerate IT
Choose the service level that's right for you
Our experience working with companies large and small has helped us design service packages that meet most requirements. We're happy to discuss the specific requirements of your business and tailor our support to suit you.
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