IT SUPPORT
Desktop Support
Specialised technical support straight to an end-user’s desk
Xcelerate looks after your end-users. Our remote support team is on hand to help resolve issues with their devices, and peripherals, including onboarding, software and hardware installation, and diagnosing and resolving immediate issues.
Why choose Xcelerate IT?
- Desktop troubleshooting
- Remote resolution of software and hardware
- Support for computers, laptops, and other devices
Xcelerate IT means all your employees can have the security of technical support.
IT SUPPORT
Helpdesk service
When your business joins the Xcelerate IT support network, your designated users will join our simple-to-use ticketing system, accessing the right level of technical support to resolve their issues. Phone and remote access along with onsite support ensures top-level support you and your business can rely on.
TAILORED SUPPORT
The service level that suits you
Our standard service packages are designed to suit every size of business, but we'll always talk to you to make sure you receive exactly the level of support you need.
More from Xcelerate IT
Choose the service level that's right for you
Our experience working with companies large and small has helped us design service packages that meet most requirements. We're happy to discuss the specific requirements of your business and tailor our support to suit you.
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