NETWORK & MONITORING

Network Monitoring

Service levels

Make sure downtime isn’t part of your network performance.

Network downtime can have a catastrophic impact on your business. Customer relationships, productivity, revenue and data are all at risk. Xcelerate IT will monitor your network 24/7/365, so any issues are instantly flagged. The earlier the warning, the greater the chance the problem can be fixed before your business is affected.

Why choose Xcelerate IT?

  • Server and database monitoring
  • Data and infrastructure backup
  • Multi-device coverage
  • Software and app screening.
  • Security infrastructure monitoring
Data centre hardware working well with Xcelerate IT.

Xcelerate IT means your company is in the best shape to deal with issues before they have consequences.

NETWORK & MONITORING

Security for any Network

Xcelerate IT’s round-the-clock network monitoring is the best option to keep your critical systems running. Rely on early alerts for any faults whther your network is physical, virtual, cloud or hybrid.

Modern data centre server room
Woman working on laptop in a modern office.

NETWORK & MONITORING

Working to a better network

While network monitoring identifies immediate problems, it can also help isolate recurring issues and otherwise undetectable underlying causes. Xcelerate IT will measure standard and bespoke metrics to continually optimise the performance of your infrastructure.

TALK TO US

TAILORED SUPPORT 

 The service level that suits you

Our standard service packages are designed to suit every size of business, but we'll always talk to you to make sure you receive exactly the level of support you need.

Standard Support

Reliable support in working hours
  • Same-day response time
  • 9am - 6pm
  • 5 days a week (Mon-Fri)
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Advanced Support

Extra support in working hours
  • 4-hour response time
  • 9am - 6pm
  • 5 days a week (Mon-Fri)
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Premium Support

Round-the-clock support
  • 1-hour response time
  • 24 hours
  • 7 days a week
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Custom Support

MOST POPULAR
Support tailored for you
  • Custom response time
  • Custom hours
  • Custom days
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More from Xcelerate IT

Choose the service level that's right for you

Our experience working with companies large and small has helped us design service packages that meet most requirements. We're happy to discuss the specific requirements of your business and tailor our support to suit you. 

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